Return and Exchange

Our policy lasts 14 days. If 17 days have gone by since your item was delivered, unfortunately we can’t offer you a retrun/exchange.

EXCHANGES

To be eligible for an exchange

your item must be unused
in the same condition that you received it. It must also be in the original packaging.
a receipt or proof of purchase.

There are certain situations where only partial refunds are granted :

Any item not in its original new condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 7 days after delivery.

Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed

RETURNS

We do offer returns for store credit on all full priced items.
unused items

SALE ITEMS & SECONDS

Only full priced items may be exchanged, unfortunately sale items cannot be exchanged.

REFUNDS

Unfortunately, if you change your mind, we do not offer refunds on orders, so please choose carefully. However, If you change your mind about your item before it has been used we can offer an exchange for store credit, provided it follows the guidelines below.

Refunds will only be offered if your item is deemed faulty.

SHIPPING

To exchange your product, you should first find the appropriate shipping address by emailing mulayoga1@gmail.com

You will be responsible for paying for your own shipping costs for returning your item as well as the shipping costs for the exchange item being sent out. Shipping costs for reshipments may vary from original purchase shipping price.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item back to us, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.